Terms of use

The terms for using this website and requesting a quote from us.

Last updated: November 9, 2026

On this page

Who we are

This website belongs to Consultores en Redes, a technical services company in San José, Costa Rica: design, installation, maintenance and support of electronic security, network and automation systems. Our identification and contact details are at the end of this page. These terms apply to anyone who uses the site; to send a quote request, you accept them expressly by ticking the box on the form.

What you will find on this website

Information about our services and a way to request a quote. No products are sold, no services are hired and no payments are made on this website.

The information is general. Every site is different, so what is installed, how and at what price is defined in the quote for each project. We do not offer courses open to the public: the training we give is for each customer to learn to use the system we install.

Quote requests

To submit the form, you tick the box accepting these terms; we keep a record of that acceptance with the date and time. Submitting it is not a contract and does not commit you to anything: it is a request for us to contact you. If you later accept a quote, on paper or by electronic means (Law 8454, article 3), that acceptance may be a binding agreement for both parties, according to what it says (scope of work, price, deadlines, warranty and cancellation terms) and what the law requires.

If you hire us as a consumer, that is, as the end user of the service (a person or a company), you have the rights granted by Law 7472, on the Promotion of Competition and Effective Consumer Protection, and nothing on this page reduces them. When it is not a consumer relationship, it is governed by what is agreed in writing and by the applicable law.

The «Questions?» assistant

It shows fixed answers, written by the company, based on the words in your question. It is not artificial intelligence: it works inside your browser and does not send or store what you type. Its answers are for guidance only: they do not replace a quote.

Proper use of the website

Please use the website and the form only for their purpose. It is not permitted to:

  • Send advertising, bulk messages or harmful files.
  • Enter another person’s data without their authorization.
  • Attempt to access parts of the site without permission, alter it or disrupt its operation.

Some of these acts, such as accessing a system without permission or misusing personal data, may be crimes under Costa Rica’s Penal Code, as amended by Law 9048.

Content and trademarks

The text and design of this website were made for Consultores en Redes, and its name and logo identify it. They may not be copied or used for commercial purposes without our written permission, except for the uses the law allows (Law 6683, on Copyright and Related Rights, and Law 7978, on Trademarks and Other Distinctive Signs). The photographs, typeface and other graphic resources may belong to Consultores en Redes or to third parties. Third-party resources are used under their licenses: the photographs come from Canva, a licensed image bank, and the typeface (Saira) is under the free SIL Open Font License.

Other companies’ trademarks mentioned here (for example, equipment our technicians are certified in, or clients we have worked for) belong to their owners. Mentioning them does not mean those companies sponsor this website or that we sell their products.

Links to other websites

Some links, such as the one to Google Maps, take you to other companies’ websites, which have their own terms. We do not control the content of those websites.

Availability and changes to the website

We aim to keep the website running and its information up to date, but there may be interruptions for maintenance or technical failures. We may change the website’s content without notice; those changes do not modify quotes or contracts already accepted, nor the rights the law gives you.

Your data

What we do with the data you send us is explained in the privacy policy.

Applicable law

These terms are governed by the laws of the Republic of Costa Rica. If you have a complaint, please write to us first: we want to resolve it. If you are a consumer, you may also turn to the National Consumer Commission of the Ministry of Economy, Industry and Commerce (MEIC), in addition to the other avenues the law gives you.

If these terms change

We will publish the new version on this page with its date. Changes do not affect quotes or contracts already accepted.

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